Support
How can we help?
Most answers are in the guides and FAQ. If not, email us and a real person will reply.
Include in your email
- Which app: Chrome Extension or Desktop App
- The app version (shown in Settings)
- The exact error message, or a screenshot
- Your browser or Windows version
- The email you used to buy
Never send us your Venice API key
We will never ask for it. If you shared it by mistake, delete it in your Venice account and create a new one.